Frequently Asked Questions
📦 Shipping Duration
We offer worldwide express delivery. Orders typically arrive within:
- USA & Canada: 3–4 business days
- Europe: 3–4 business days
- Rest of the World: 3–6 business days
💰 Shipping Cost
All orders include free worldwide express shipping — no minimum purchase required.
🔄 Return Policy
If for any reason you’re not happy with your purchase, you may return your item(s) within 15 days of receiving the order.
- Items must be unused and in their original condition.
- Non-returnable items: monogrammed, personalized, special-order products, and items damaged through normal wear and tear.
- Refunds will be issued to your original payment method once we receive and inspect the item.
📑 Order Number
After placing your order, you’ll receive a confirmation email with your order number.
- Please keep this number handy — it helps us locate your order quickly.
- If you didn’t receive an email, please check your spam folder or contact us.
🔍 Order Tracking
Once your order ships, you’ll receive an email with your tracking link so you can follow your package in real time.
📦 Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos. We’ll make it right as quickly as possible.
💳 Payment Methods
We accept major credit cards, PayPal, and other secure payment options available at checkout.
✨ Personalized & Custom Items
Please note: personalized or monogrammed items are final sale and cannot be returned or refunded.