Frequently Asked Questions

📦 Shipping Duration

We offer worldwide express delivery. Orders typically arrive within:

  • USA & Canada: 3–4 business days
  • Europe: 3–4 business days
  • Rest of the World: 3–6 business days

💰 Shipping Cost

All orders include free worldwide express shipping — no minimum purchase required.

🔄 Return Policy

If for any reason you’re not happy with your purchase, you may return your item(s) within 15 days of receiving the order.

  • Items must be unused and in their original condition.
  • Non-returnable items: monogrammed, personalized, special-order products, and items damaged through normal wear and tear.
  • Refunds will be issued to your original payment method once we receive and inspect the item.

📑 Order Number

After placing your order, you’ll receive a confirmation email with your order number.

  • Please keep this number handy — it helps us locate your order quickly.
  • If you didn’t receive an email, please check your spam folder or contact us.

🔍 Order Tracking

Once your order ships, you’ll receive an email with your tracking link so you can follow your package in real time.

📦 Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos. We’ll make it right as quickly as possible.

💳 Payment Methods

We accept major credit cards, PayPal, and other secure payment options available at checkout.

✨ Personalized & Custom Items

Please note: personalized or monogrammed items are final sale and cannot be returned or refunded.